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Health & Safety / Policies & Security

Our policies & procedures are reviewed on a regular basis.

Admissions

The following are matters which are taken into account when a child is offered a space at the nursery:

  • Availability of space
  • Our ability to provide appropriate facilities for that child
  • When the application is/was received, as there may be a waiting list
  • A position of full time space will be offered over part time space in most applications
  • Children who already have a sibling attending the nursery, or where there is a proven connection

Behaviour Management

Within the nursery, we aim to set boundries in a way in which helps a child to develop a sense of the significance of their own behaviour, both within their own environment and that around them. Restrictions of the child’s natural desire to explore are kept to a minimum. By positively promoting good behaiour, valuing co-operation and a caring attitude, we hope to ensure that children will develop as reasonable members of society.

Parent Hand Book

Please click here to download our Parent Handbook (PDF).

Arrival & Departure

The nursery opens promptly at 07:00 and closes at 18:00. If late collection is inevitable, by law two members of staff have to remain on the premises until the child is collected. Late collection fee is £10 per quarter of an hour that you are late, rounded up to the nearest quarter of an hour whilst the child remains on the premises. All contact must be sought for this occurrence to gage the level at which collection can be made or alternative; a more cost effective solution may be arranged.

Security

We take security very seriously here at Woodside Children’s Nursery. Entry to our site and building is secured using biometric fingerprint technology. Fingerprint scanning essentially provides us with the identification of a person based on the acquisition and recognition of unique patterns and ridges in their fingerprint. Only those parents/carers who have been scanned can access the site and building. All other visitors must acquire access using our bell system at the main gate. CCTV encompasses the building both internally and externally.

Complaints Procedure

If any parent/carer should have any cause for complaint they should in the first instance take it up with the manager and in their absence, the deputy manager. The complaint will be recorded on a complaints record sheet and the matter will be fully investigated. Details of the investigation and any action to be taken as a result and whether the complaint was satisfied, will be fully recorded and a copy of that record will be provided to the complainant. If the matter cannot be fully resolved to the satisfaction of the complainant, then they will have the right to raise the matter with: OFSTED Early Years The Complaints Manager, Royal Exchange Buildings, St Ann’s Square, Manchester, M2 7LA. Tel: 08456 404040